FAQs

1. What products does Homenest Furniture offer?

Homenest Furniture specializes in indoor, outdoor, and office furniture, along with a variety of stylish décor pieces. Our collection includes sofas, dining sets, patio furniture, office chairs, storage solutions, and more, all designed for comfort, durability, and aesthetic appeal.

2. Do you offer international shipping?

Currently, we ship within the UK. For any inquiries regarding international shipping, please contact our team at info@homenestfurniture.co.uk.

3. How can I track my order?

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your delivery status. If you have any issues, feel free to reach out to info@homenestfurniture.co.uk.

4. What is your return and refund policy?

We offer a hassle-free return policy within 14 days of delivery. Items must be unused and in their original packaging. To initiate a return, contact us at info@homenestfurniture.co.uk, and our team will guide you through the process.

5. Do you offer assembly services?

Some of our products require assembly, and we provide detailed instructions with every purchase. If you need professional assembly services, please contact us at info@homenestfurniture.co.uk, and we will assist you with available options.

6. Can I customize furniture?

Yes, we offer customization on select furniture items. If you have specific requirements, email us at info@homenestfurniture.co.uk, and our team will be happy to discuss available options.

7. How do I contact customer support?

Our customer support team is available to assist you with any inquiries. You can reach us via email at info@homenestfurniture.co.uk, and we will respond promptly.

8. Do you offer warranties on your products?

Yes, many of our furniture items come with manufacturer warranties. The warranty details vary by product, so please check the product description or contact us at info@homenestfurniture.co.uk for more information.

9. How long does delivery take?

Delivery times vary depending on the product and location. Standard delivery within the UK typically takes 5-10 business days. For more precise estimates, check the product page or contact us at info@homenestfurniture.co.uk.

10. Do you have a showroom?

At the moment, we operate exclusively online. However, we provide detailed product descriptions and high-quality images to help you make an informed decision. If you need further assistance, our team is happy to help at info@homenestfurniture.co.uk.

For any other questions, feel free to reach out—we’re here to help! 🏡✨